Ordering and Delivery
If the product is in stock and the order is placed before 5:00 PM, we will ship it the same day.
We send the packages with PostNL and you automatically receive a track and trace code.
Have you forgotten something and would you like to add an item? You can do this by placing another order and sending us an email to info@epigenetix.nl. Doe before the package has been shipped. We will then deduct the additional shipping costs.
Do you still want to cancel an order? Please email us before the order is on its way.
You can always email us or contact us via the contact form. We are happy to answer your question and a specialist is ready to give you expert advice.
All products are produced under strict conditions and comply with all laws and requirements by a Dutch manufacturer. The products have been developed by Epigenetic and Orthomolecular specialists with 30+ years of experience in the field.
Currently this is only:
- Netherlands
- Belgium
- Germany
We are busy expanding our delivery area.
Netherlands - €4.95 (free shipping under 60 euros)
Belgium - €6.95 (above 2 kg €8.50)
Germany - €6.95 (above 2 kg €8.50)
Naast dat we per land de regionale betaalmethoden aanbieden zoals iDeal, Bancontant en Giropay. Bieden we de volgende methoden aan:
- American Express
- Apple Pay
- Klarna
- Paypal
- Maestro
- Mastercard
- Visa
Je hebt het recht om je bestelling, zonder opgave van redenen, te herroepen binnen een termijn van 14 dagen.
De herroepingstermijn verstrijkt 14 dagen na de dag waarop je of een door jou aangewezen derde, die niet de vervoerder is, de complete bestelling fysiek in bezit krijgt.
Vervolgens kan je de bestelling aan ons te retourneren.
Als je wilt retourneren kun je ons mailen naar info@epigenetix.nl.
Daarin kun je ons een foto sturen van het product/bestelling en reden retour. Dan regelen wij met jou de wijze van retourneren.